If necessary, you can apply to the Ministry of Health of the Republic of Belarus in the prescribed manner.

The experimental virtual reception room of  the Ministry of Health has been opened – @by_minzdrav_bot in Telegram.

All received justified and specific statements from citizens regarding the provision of emergency medical care related to saving the life of a patient in a hospital or clinic will be responded to promptly.

The chatbot is available around the clock: you can send a video message, photo or text.

Important: this chat bot does not make diagnoses or prescribe treatment, this chat does not replace the hotline of the Ministry of Health and the unified (integrated) republican information system for recording and processing appeals from citizens and legal entities обращения.бел.

This chat is an operational resource for the department’s quick response to an emergency situation.