The law stipulates that submission to the state agencies and other state organizations of electronic appeals and receipt of responses (notifications) thereto is carried out only via the state unified (integrated) republican information system of registration and processing of appeals of citizens and legal entities.

Access of users to the system of registration and processing of references is provided by means of a site in global computer network Internet at the address https://обращения.бел.

Before the beginning of work an applicant must register by filling in the registration form on the page of the web-site https://обращения.бел/register;

Registered users in the system of registration and processing of appeals:

• can submit electronic appeals and receive answers (notifications) to them;
• View a list of filed electronic appeals and the status of their consideration;
• Send to the operator of the system of registration and processing of appeals information messages and requests for advice on the functioning of the system of registration and processing of appeals.

About how to work with the system of appeals you can read in the help section https://обращения.бел/help